FREQUENTLY ASKED QUESTIONS

SECURITY

The prohibited item can be read and checked at the prohibited items.

The security system we have is as follows;

  • Personal access code
  • Security guards during night time.
  • CCTV footage of the building
  • Email notification alert when your storage room is opened.

Please send the following information to rm9@redd.global to file an insurance claim

  • Name and surname
  • Damaged date
  • Photos of damaged goods
  • A detailed description of each item’s damage or loss.
  • Your contact information (phone number and email).

We will get in touch with you as soon as possible.